We are looking for a reliable Online Chat Support Agent to join our remote customer service team. In this role, you will be the first point of contact for customers reaching out through live chat. You’ll provide quick responses, guide customers through service information, and escalate more complex issues to the right department.
The ideal candidate will be a strong communicator who can type quickly, write clearly, and maintain a professional tone at all times. You will also need to multitask between multiple chat conversations and document customer interactions accurately in our system.
Responsibilities:
Respond promptly to customer inquiries through live chat.
Provide accurate service and scheduling information.
Escalate technical or complex issues to the service team.
Maintain professionalism and accuracy in all customer interactions.
Requirements:
At least 1 year of customer service experience.
Strong written communication and problem-solving skills.
Reliable internet and computer access.
Ability to handle multiple chats simultaneously.
This is a remote, full-time position with competitive hourly pay and opportunities for growth.
...Experience working in a highly regulated environment Knowledge of following SOPs Job Description: As a Utilities Maintenance Technician, you will be responsible for performing inspections and routine maintenance of purified water systems. Your day to day will...
Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private...
...are responsible for ensuring operational excellence within the store while supporting retail management, the sales team, Merchandising... ...of instructions given in many forms Working knowledge of Microsoft office, STORIS, and point of sales programs Strong attention...
...Global law firm is adding a high-level Legal Executive Assistant to their Boston team. MUST have 3+ years legal executive assistant... ...building and maintaining their practice. This role serves as a consultant for the partner, connecting departments, projects, and critical...
Red Oak is a joint venture between two Fortune 20 leading healthcare companies, CVS Health and Cardinal Health, responsible for securing generic pharmaceuticals for both organizations. Pharmaceutical Sourcing team is comprised of industry experts, strategists, and entrepreneurial...